Terms of Service

Last Updated: July 2026

Welcome to Haven & Co.™. These Terms of Service govern your use of our website and your purchase of products from our store. By accessing our website, using our services, or placing an order, you agree to these Terms of Service.

Please read these terms carefully before using our website.

1. Use of Our Website

By using this website, you agree to comply with all applicable laws and regulations and to use our website and services only for lawful purposes.

You may not use our website:

• For any unlawful or fraudulent purpose
• To violate the rights of others
• To interfere with the security or operation of the website
• To transmit malicious code, viruses, or harmful content
• To attempt to gain unauthorized access to our systems or services
• To misuse our products, services, promotions, or policies

We reserve the right to restrict or terminate access to our website or services if we reasonably believe these Terms have been violated.

2. Products and Product Information

We make reasonable efforts to accurately display and describe our products, including product images, colors, features, dimensions, and other information.

However, actual product appearance may vary slightly due to factors such as:

• Screen and device settings
• Lighting and photography
• Manufacturing variations
• Product updates or improvements

We reserve the right to modify, discontinue, or limit the availability of any product at any time.

3. Product Use and Safety

Products sold by Haven & Co.™ are intended to be used only for their intended purpose and in accordance with any instructions, warnings, or safety information provided with the product or on our website.

Parents, guardians, and caregivers are responsible for determining whether a product is appropriate for their child and for providing appropriate supervision.

Customers should carefully review all product information and safety guidance before use.

Products should not be used in a manner that is unsafe, unintended, or inconsistent with the instructions or warnings provided.

4. Pricing and Promotions

All prices are displayed in the currency shown at checkout unless otherwise stated.

Haven & Co.™ reserves the right to:

• Change product prices at any time
• Modify or discontinue promotions
• Correct pricing or product information errors
• Limit quantities available for purchase
• Cancel orders affected by obvious pricing, technical, or promotional errors

Discounts, promotional codes, and special offers may be subject to additional terms and may not be combined unless specifically stated.

5. Orders and Payment

By placing an order, you represent that the information you provide is accurate, complete, and authorized for use.

Submitting an order does not guarantee acceptance. We reserve the right to refuse, limit, or cancel an order for reasons including:

• Suspected fraud
• Unauthorized payment activity
• Product availability
• Pricing or technical errors
• Misuse of promotions or discount codes
• Unusually large or suspicious order quantities
• Violation of these Terms of Service

If we cancel an order after payment has been successfully processed, we will issue an appropriate refund for the canceled portion of the order.

6. Shipping and Delivery

Shipping and delivery times provided on our website are estimates and not guarantees.

By placing an order, you acknowledge that delivery times may vary due to circumstances outside our reasonable control, including:

• Carrier delays
• Customs processing
• Weather conditions
• High shipping volumes
• Incorrect or incomplete delivery information
• International transportation delays
• Other unforeseen circumstances

Customers are responsible for providing a complete and accurate shipping address at checkout.

Once an order has been shipped, delivery may be handled by third-party carriers and logistics providers.

7. Order Tracking

When tracking information is available, it may be provided through our website, email communications, or a third-party tracking service.

Tracking updates are supplied by shipping carriers and logistics providers. As a result, tracking information may occasionally be delayed, incomplete, or temporarily unavailable.

8. Returns, Refunds, and Replacements

Returns, refunds, and replacements are subject to our Returns & Refunds Policy.

We offer a 30-Day Money-Back Guarantee on eligible orders, subject to the conditions stated in that policy.

Customers are responsible for reviewing our Returns & Refunds Policy before making a purchase.

9. Cancellations and Order Changes

If you need to cancel or modify an order, please contact us as soon as possible.

We cannot guarantee that an order can be canceled or changed after it has entered processing, fulfillment, or shipping.

10. Intellectual Property

All content available on this website, including but not limited to:

• Brand names
• Logos
• Product descriptions
• Graphics
• Images
• Website design
• Written content

is owned by, licensed to, or used with permission by Haven & Co.™ and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially exploit our website content without prior authorization.

11. Third-Party Services

Our website may use third-party services for purposes such as:

• Payment processing
• Order fulfillment
• Shipping
• Package tracking
• Website functionality
• Analytics
• Marketing

We are not responsible for the independent acts, omissions, policies, or practices of third-party providers beyond what is required by applicable law.

Your use of certain third-party services may also be subject to their own terms and policies.

12. Prohibited Conduct

You may not use our website or services to:

• Commit fraud or other unlawful activity
• Provide false or misleading information
• Abuse our refund, return, or promotional policies
• Attempt unauthorized access to our systems
• Interfere with website functionality
• Scrape, copy, or exploit website content without authorization
• Engage in activity that could harm Haven & Co.™, our customers, or our service providers

13. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes or limits any warranties or consumer rights that cannot legally be excluded or limited.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Haven & Co.™ will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, services, or products.

Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law.

15. Fraud and Misuse

We reserve the right to refuse service, cancel orders, restrict account access, or take other appropriate action when we reasonably suspect:

• Fraud
• Payment abuse
• Unauthorized transactions
• Abuse of our returns or refund policies
• Misuse of promotional offers
• Other unlawful or harmful activity

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

17. Changes to These Terms

We reserve the right to update or modify these Terms of Service from time to time.

Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes take effect constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

18. Contact Us

If you have questions about these Terms of Service, please contact us at:

Haven & Co.™
Email: teams@havenandcokids.com