Refund policy

Returns & Refunds

We offer a 30-Day Money-Back Guarantee on all PawSecure™ orders.

If you're not completely satisfied with your purchase, you may request a refund or replacement within 30 days of delivery.

To qualify:
• The item must be unused and in its original condition.
• Proof of purchase is required.
• Requests must be submitted within 30 days of receiving your order.

Damaged or Incorrect Items:
If your item arrives damaged or you receive the wrong item, please contact us within 7 days of delivery and we'll make it right immediately.

To start a return or refund request, contact:
teams@pawsecure.co

Please note:

• Customers are responsible for return shipping costs unless the item is defective or incorrect.